Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 5–8 business days. Once your order ships, you'll receive a tracking number via email.
Do you offer free shipping?
Yes. We offer free shipping on all U.S. orders over $75.
Where do you ship?
We currently ship throughout the United States, Europe, and many international destinations. Shipping options are displayed at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you'll receive a tracking link by email. You can use this link to follow your shipment every step of the way.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.
What is your return policy?
We offer a 30-day return policy. If you're not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please refer to our Refund Policy for full details.
Do your lamps come with a warranty?
Yes. All Gleamerly lamps are backed by a 12-month limited warranty covering manufacturing defects and workmanship issues.
What if my lamp arrives damaged?
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the issue. We'll work quickly to arrange a replacement or suitable solution.
Are Gleamerly lamps safe for everyday use?
Yes. Our products are designed for residential indoor use and are sourced from trusted manufacturing partners. Every lamp is carefully selected to meet high standards of quality, functionality, and durability.
Are your lamps suitable as gifts?
Absolutely. Gleamerly lamps are popular gifts for housewarmings, birthdays, holidays, weddings, and special occasions. Each design is chosen to add warmth and atmosphere to any space.
How can I contact customer support?
Our support team is available Monday through Friday. You can reach us at support@gleamerly.com and we'll get back to you as soon as possible.