Shipping policy

Last updated: June 2026

Thank you for shopping with Gleamerly.

We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

  • United States: 5–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 5–15 business days

  • Australia: 7–18 business days

  • European Union: 5–15 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping times may be affected by:

  • Customs inspections

  • Carrier delays

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Other circumstances beyond our control

Shipping Costs

Shipping costs are calculated and displayed at checkout.

From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Please allow a few days for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect shipping information is provided and an order has already been processed or shipped, Gleamerly cannot guarantee that changes can be made.

Additional shipping charges may apply if a package must be reshipped.

Lost, Stolen, or Delayed Packages

Gleamerly is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances outside our control.

If your package appears lost in transit, please contact us at support@gleamerly.com and we will do our best to assist you.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at support@gleamerly.com and include:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged item and packaging

We will review the issue and work toward an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@gleamerly.com

Business Name: Gleamerly

Business Address:
Stadionweg 276-3
1076 PE Amsterdam
Netherlands